Hello Traders!!  My name is Ken Bauchman.  I am an MB Trading employee and would like to take this opportunity to introduce myself and invite anyone to feel free to message me or post any questions, thoughts or inquiries you may have regarding trading Forex with MB Trading. 

I have been with MB Trading for just about 10 years and assisted in establishing our Forex division.  In addition, I've contributed to most of the tutorials and margin policy information on our current Forex website, http://www.mbtrading.com/fx. 

I would love to hear from you!  If there is anything I can help with or assist in conveying the benefits of using the ECN technology we offer, then please don't hesitate. 

Thank you for your time and happy trading!!!

Kenny

Can you start accepting Nigerians, i need to use you guys as my forex broker

Hello ejiro,

Thank you for the post! This is an ongoing issue with our Compliance Department and current regulations that prevent us from accepting Nigerian applicants. Trust me when I say we would love to be able to accept applicants from all countries. Unfortunately with the current environment and regulations (i.e. Patriot Act, US Sanction list, etc.) we are unable to accept Nigerian applicants.

I am sorry but I do not foresee in the near future MB Trading having the ability to accept Nigerian applicants.

Sincerely,
Kenny

Hi Kenny

It's a good idea you starting this thread about MBT. Thank you.

With respect, I would like to bring to your attention what MANY people say about MBT, especially the trading platform.

I have an MBT demo account, but I have a major problem. The trading platform that is used is so difficult to use, when compared with other companies.

I started demo accounts with FXCM and Oanda. Both of them have very simple to use platforms, especially Oanda. I tried to use the MBT platform, but if I hit the wrong icon the section I was working on would vanish into thin air and the only way I could get it back was to close the whole site and start again. Having so many different sections on the screen and knowing how to use each is a big ask. I know I'm not the brightest person around, but is there any way that the platform at MBT can be made more user friendly?

The company you work for has a very high rating in the reviews. Everyone recommends MBT and I wanted to be a part of it, but as I am unable to fathom out the platform I opened live accounts with both FXCM and Oanda.

If the powers that be at MBT could be swayed into making the platform easier to use it would guarantee an explosion of new LIVE clients. More clients, more commissions. Thats a FACT!!! I'd be the first one in line to sign up. But till then, I'm afraid, I will be using a platform that does not need Einstein standing over my shoulder telling me what to do and in the mean time a trade is long gone.

Respectfully Yours

ozzibob

ps. by writing this, it also shows that the tutorials are not up to scratch

Hi Kenny

I agree with everything ozzibob has written. FXCM and Oanda are the ones I have demo'ed with and after their relavtive ease of use I'm baulking at the mission required to become fluent using the MB platform. There are more than a dozen order types and my eyes start glazing over.

When Jonah calls "15 pip stop for 2% risk" or 'exit half at 25' or 'move stop to breakeven', there is a sharp response required at the MB platform. But what? This all needs to be sussed out, template trades set up and practised. How much work is it to provide a version of the MB platform with the template orders required to translate Jonah's calls into action already setup?

I understand that the MB demo environment does not provide the ability to test drive all its order types and that one has to run certain tests in the live environment?

The calls given are mostly great and we need to be able to speedily translate Jonah's calls into effective razor actions at the MB platform.

With Respect

Cheers

Good day Gentlemen,

I can't tell you how much I appreciate your input! And it's my pleasure to have this opportunity to assist and post in this forum. In fact, I don't think it would be a bad idea to start another thread solely addressing tips and use of our Navigator system. Thoughts?
And I do agree that at first glance the Navigator can be a bit more cumbersome then other systems. However, with the proper time, effort and guidance you can have the knowledge to take advantage of using a superior technology. Most importantly, know that I do want you and everyone else to trade with MB Trading. This being said with signing up for a demo, viewing our webinar video tutorials and sharing a conversation with me or any other support representative I am confident that you will have the knowledge to properly manage your account. The Webinar video tutorials can be found here, these are a great reference to develop your base knowledge of using the Navigator:

http://www.mbtrading.com/fx/Webinars.asp

Ozzibob, I would love the opportunity to help you presuming you are still interested in using MBT? You see, what you described with clicking on an icon and losing your primary window you were working on. This has to do with how you had your Navigator set up. The Navigator offers a user to keep the subwindows within the main Navigator window or outside of the main window. I would highly recommend and have found with other users that it would be easier to use the Navigator with the subwindows of the program being outside of the main Navigator window. It should not require an MBA to learn and determine which window of the Navigator will provide what information. For example, where would we view pending orders, that would be the Open Orders window, etc.
Then, please let me know if you're interested in sharing a conversation so I can get you past the learning curve!?! We appreciate the high ratings and reviews, but would only want the opportunity to get you onboard.
I think that I should also mention that we are developing a browser based, stripped down version which will equate to a shorter learning curve. Sadly, I do not know exactly when this will be available to our clients. I will keep this forum informed as to when this will be available.
Alan, of course the same offer applies to you as well. Simply the opportunity to show you that with the proper instruction and effort the Navigator can be mastered in no time. I can show you what actions to take within the software based on the direction Johan conveys.
The demo environment does provide access to use and/or test out each and every order type available via the Navigator software. The only limitation that I know of is in the testing of Hot Keys within the demo environment. Otherwise, the demo gives a new user all they need to properly learn the software and order types.
The only way to ensure that you can translate the trading calls to action efficiently in the Navigator is to put in the time to learn the software. With this simple equation of time, effort and guidance you will find and be able to take advantage of the benefits of using a true ecn technology.
It is my pleasure to be able to assist you both and anyone else! I thoroughly believe in our technology and would only want you to be another client who also finds its benefits. I hope to hear from you soon!

Thank you for the time in posting your comments.

Kenny

IMHO I was a bit dazzled at first on MB however I demo traded it for over a month before I went live and I must say its worth it ! I must also commend Kenny, Ana, Barbara and Vincent on their customer service I am honestly not used to this high level of customer service I can see MB will go very far.

Kenny will MB have any problem meeting futre NFA requirements? just something I heard?

Hello DutchPatrick,

Very nice of you to take the time to comment on our efforts! Do know that we truly strive to be the best and treat our clients like they should be treated, with the highest respect!

Not that any information has been shared by upper management, nor has the NFA stated any additional requirements to be met. Most importantly, I do not see any issues with MB satisfying any additional requirement.

If you have any other questions or comments please feel free to post.

Thanks again for the kind comments!

Hi Kenny

Glad you didn't get offended at my comments. I TRIED to put it as politely as possible.

Thank you for your kind offer of help re using the MB platform. As everyone in the know uses MB, I will swap over once I have learnt to use the platform.

We'll have to sort out a timeframe when we are both awake as I live Downunder and I suppose your in the States.

Do you have/use Skype? If yes, that would be a great advantage.

The more important question, do you have the time? I'm a slow learner. It takes me a while for things to sink in!!!(thick as a brick) If we did not use Skype the phone bill would be astronomical, to say the least...

Thanks again

ozzibob

Good day Ozzibob,

Thank you for the reply! :-) I wouldn't get offended at all, keep in mind that my efforts are only to get you to a better trading system!
Coordinating our conversations will be solely up to you. I am in the office from 7:30 am to 4:30 pm EST usually everyday Mon - Fri. We do use Skype, so we would be able to chat with minimizing costs. If you'd like to call or e-mail me we can set something up that would be best, 866-558-3342 or Kenny@mbtrading.com. I should mention I will be out of the office tomorrow. If you do e-mail me I can begin to share small lessons with you. I think we should do both, share some conversations and e-mail correspondence.
I've also spoke to an associate who works during our evening shift, he is also willing to spend some time with you.
Please don't worry about time! Over my years I have spent countless hours with clients, making sure their knowledge is up to my standards to trading with our Navigator. We will go at your pace and make sure you know all the quick lessons before you learn them the hard way!

Looking forward to hearing from you!

Hi..................
MB Trading has been my broker of preference. They don’t mess with your orders at all; fills are fast; they could care less if you scalp or hold overnight. As a bonus, the MBT University is terrific for teaching you about the platform and much more.
stock market tips

I thought that it might be helpful to post that MB has enhanced what they do quite a bit since this thread was originally started. They recently added mobile apps and have improved (I think) their platform considerably. They even pay $1.95 per $100,000 for limit orders, so if you were considering using them as your broker, make sure you base your decisions on what they are now rather than what they did a few years back. I think the biggest thing I see with MB Trading is that they are more for the experienced traders and they don't really cater to the newbies as much, like eTrade might, for example. But if you're looking for a solid, regulated and highly rated broker, MB is the way to go.